Privacy Policy


GDPR<

The below sets out how Events & Attractions will use and protect any information that you give them, both when using this website and through any other channels of contact including email/letters/telephone calls/text messages.

We understand that your privacy is important we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this policy and your rights under the law.

We ask that you read this privacy policy thoroughly and understand it. This policy is companywide and by accessing our website, using our website contact form and using any other channel of contact whereby any personal data is given to us you are agreeing to and accept this privacy policy.

This policy is effective from 25th May 2018 and has been written in accordance with the new government GDPR Guidelines

Who are the people collecting information?

  • Registered company Events & Attractions Ltd, Mowbray Farm, Low Catton, York, YO41 1EA, (Registered company address is: 8 Marsden Business Park, James Nicolson Link, Clifton Moor, York YO30 4WX) VAT Number: 205 2089 41 Company number: 9374388 Telephone number: 01759 371 844 Email address: info@eventsattractions.com
  • Castlegate IT, Unit 2 Enterprise Complex, Walmgate, York, YO1 9TT. Telephone number: 01904 654 036 Email address: info@castlegateit.co.uk

What are we collecting?

Depending on how you use our site we may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

Personal data is information about yourself that enables you to be identified, it includes information such as your name, contact details and electronic data regarding your location and other online identifiers.

How and why we collect your information using “cookies”

A cookie is a small file that is stored on your computer and allows websites to ‘remember’ you, either for the duration of your visit (a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Cookies allow websites to, among other things, remember if you have logged in or not, remember your preferences and tailor your experience of the website.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to meet our customer’s needs and expectations. We only use this information for statistical analysis purposes and the data is not personally-identifiable.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us and the data provided by your browser (i.e. what type of browser you are using).

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer; however, this may prevent you from taking full advantage of the functionality of a website.

How long will we keep your information?

No longer than necessary, general enquiries using our contact form are stored by our IT company, Castlegate IT for up to three months.

Data captured post email or phone call or via mail is stored on our server for 12 months.

What we do with the information we gather

Under the revised GDPR legislation, we as an organisation must have valid grounds for collecting and using information held about you. We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting and relevant using the email address which you have provided.
  • With your permission and/or where permitted by law, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post.
  • We may use the information to customise the website according to your specific interests enhancing the user experience
  • You will not be sent any unlawful marketing communications or spam and we will always strive to protect your rights and comply with our obligations under the GDPR.
  • You have the option to opt out at any time from receiving communications from us

Your Rights

The GDPR provides the following rights for individuals:

  • The right to be informed about the collection and use of your personal data.
  • The right of access to personal data we hold about you.
  • The right to rectification of your personal data if the data held by us is inaccurate.
  • The right to erasure/eradication. The right to have your data deleted.
  • The right to restrict processing of your personal data.
  • The right to data portability –
  • The right to object.
  • Rights in relation to automated decision making and profiling – not applicable to our organisation.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Events and Attractions Limited, Mowbray Farm, Low Catton, York, YO41 1EA or emailing us at info@eventsattractions.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish for this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Events and Attractions Limited, Mowbray Farm, Low Catton, York, YO41 1EA.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Do we share your personal data?

We work with a third party to supply our products and services to you, this is our IT company Castlegate IT. This is for the provision of marketing, web hosting, email and other internet services. Occasionally, they will require access to all your personal data, if this is the case we will ensure that your personal data is handled in accordance with your rights, our obligations and the third party’s obligations. The safety and security of your personal data will be our priority.

See below third-party company details:

Castlegate IT, 2, Enterprise Complex, Walmgate, York YO1 9TT. Telephone number 01904 654 036, Email address info@castlegateit.co.uk

Links to other websites

Our website may contain links to easily enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our Privacy Policy

This policy may change occasionally, if the law changes or we have changes within our business that affects personal data protection you will immediately be informed via our website and the use of our website constitutes your acceptance of these changes. If you have any concerns regarding your data protection, check this page and the date at the top of the page and contact us if you feel it necessary.

Contact Us

Our mailing address is: Events and Attractions Limited, Mowbray Farm, Low Catton, York, YO41 1EA. Telephone number: 01759 371 844 Email address: info@eventsattractions.com